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  • For All Customers:
    • Original passport for customer and spouse valid for a minimum of twelve months
    • Original Work Permit for customer valid for a minimum of twelve months
    • Original Residence Permit (KITAS Card) for customer and spouse -- both MUST BE validated for a full twelve month period
    • Inventory (original and one copy - not valued)
  • For Expatriates:
    • Original passport
    • Residence permit (KITAS Card) valid for 12 months (also for spouse)
    • Work Permit valid for 12 months
    • Sponsoring letter from shipper's account
  • For Returning Indonesian Citizens:
    • Original Passport
    • Inventory (original and legalized by Embassy/Consulate)
    • Original Statement from Indonesian Embassy/Consulate that customer has been living abroad for a minimum of one year, stating date of arrival, date of intended return to Indonesia and customer's intent to ship personal effects
    • Letter of Assignment and Reassignment by customer's employer or sponsoring company
    • School certificate or diploma for students


  • Shipments will be completely inspected
  • A returning Indonesian citizen must have lived abroad for a minimum of one year and must have been in possession and use of the items for at least two years, with continued use of the items while in Indonesia, to be allowed duty-free entry
  • For expatriates, household goods must have been in customer's possession and use for at least one full year, and be for the Customer's continued private use in Indonesia (not for resale)
  • Only one air and one sea shipment of household goods allowed duty-free
  • Shipments must arrive within three months of date of issuance of KITAS Card
  • Only one of each major appliance is allowed duty-free with the exception of air conditioners
  • New articles and items not listed on inventory
  • Material in Chinese (pictures, tapes, etc.) will require proper permits and is subject to censorship and confiscation
  • Medicines (prescription required)
  • Cosmetics
  • Antiques (may have problems re-exporting)
  • Large quantities of any type of product will slow clearance and result in high duty
  • Explosives, weapons, firearms, and ammunition
  • Narcotics and drugs of various kinds
  • Alcoholic beverages
  • Video tapes, CD's, DVD's, laser discs and books are subject to censorship. Prepare a list of titles and authors
  • Animal skins
  • Pornographic or politically sensitive literature
  • Foodstuff
  • Cordless telephones
  • Presence of any DUTIABLE/RESTRICTED/PROHIBITED items in shipment will greatly delay clearance and increase charges considerably.
  • Any kind of motorized vehicle
  • Allowed only for Full Diplomatic Status shipments
  • All other motorized vehicles are prohibited
  • Copy of owner's passport
  • Letter of Recommendation from the Department of Veterinary Science
  • Copy of Health Certificate, Vaccination Book and Rabies Vaccination required
  • Local Import Permit must be obtained from the Indonesian Agricultural Department before pet arrives
  • Subject to import duties and taxes
  • Must be for personal/private use and not for resale
  • Pets name, breed, sex, age and color on paperwork

Indonesia can be a difficult place to clear customs. Normal customs clearance takes from 7 to 10 working days, providing the documentation is in order. If duties have been assessed, allow 3 to 4 days after payment to the Indonesian Customs Cashier.

The average time to obtain documentation certifying valid work and residence permits can range from four (4) to six (6) weeks after arrival of the shipper in the Indonesia with a one-year visa from the Indonesian Embassy or Consulate.

It is recommended that the shipper prepare a list of titles and authors of books/publications to allow customs the option of cursory inspection.

It is unwise to include any shipment boxes which are marked with any name but the shippers. This could jeopardize clearance.

NOTE - Customs regulations are subject to change at any time. The proceeding information is a brief summary of customs regulations applicable to household goods shipments to this destination and is being provided for general guidance to assist our Agents and Customers. Since such regulations are subject to change without notice, cannot be held liable for any costs, damage, delays, or other detrimental events resulting from non-compliance. Always double check with your local embassy or consulate.

EXPAT MOVERS cannot take responsbility for the contents of this page. As customs regulations may vary from time to time.